On JIRA service Desk, when my customer close his web browser, his session is closed even if he use "Keep me logged in". So next time, he has to login on the customer portal again. Is there a way to keep the session active across the terminal reboot?
Atlassian Team members are employees working across the company in a wide variety of roles.
August 21, 2015 edited
Hi Takar,
Which browser is your customer using? I recommend you to check if the option to automatically clear cache is enabled. Please refer to this page for some tips on how to check it for multiple browsers.
-- Arthur Gonçalves
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.