It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

JSD :CC email user doesnt appear into jira ticket sent by email

Jira Service Desk

Is there a way or another to have email sent to the JSD that contain 3-4-5-6 CC user to be visible into the ticket when we want to answer it.

Can you point me toward an email how to do this or have an explanation  on how to achieve this goal?

 

Thanks a lot for your help

God bless you!

0 answers

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Jira Service Desk

The Complete Guide to Atlassian for ITSM

Hi Atlassian Community! This is Teresa from the Atlassian team. My colleague Paul Buffington @Buff and I are excited to share a brand new ITSM resource we’ve created – "The Complete Guide to At...

1,105 views 7 16
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you