JIra service desk and Jira Software

Matthew Metzger March 12, 2018

Can you upgrade Service Desk only without upgrading JIRA CORE?

1 answer

0 votes
Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
March 12, 2018

Sometimes.  A version of Service Desk may work with a range of versions of Jira Core.

Check under "manage applications" and you'll see if you can upgrade there.

Matthew Metzger March 12, 2018

Thanks Nic.  We were able to update in our test environment successfully.  With licensing only needed for Service Desk, Core, or Software, I am wondering how many upgrades you can go without needing to upgrade Core.  And, can you update Core without licensing?

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events