hi there,
an agent can create a support issue and share it with all the organisations
however, a customer then can log in to customer portal, open the issue and click on "remove" next to ANY organization (including his own one) in "Shared with" submenu
Is it possible change change this by configuring permissions in some way?
Thanks
Hi Kiryl
Not possible yet. I found this suggestion here: https://jira.atlassian.com/browse/JSD-4619
You can add your voice to users requesting it by voting for it
Hope this helps,
KK
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