We are exploring JIRA Service Desk cloud platform where customers can raise specific calls.
Service desk agent role will suffice, we do not require users with collaborator roles.
In this context, can you validate our interpretation that according to the licensing terms it is possible to subscribe only for JIRA Service Desk cloud services, and it is not necessary to also subscribe for JIRA Core or JIRA Software cloud service.
The Jira Service Desk marketing team is working on a guide to help new Atlassian customers switch from email to JSD and we'd love to hear from you! Please share: - What made you realize that i...
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