JIRA help Desk seems to lack what we have in service now

jason bullock October 31, 2018

hi.  looking at a tool to tool comparison for moving to Jira Help Desk, from a SNOW solution.  

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Andrew van Ingen {ServiceRocket}
Marketplace Partner
Marketplace Partners provide apps and integrations available on the Atlassian Marketplace that extend the power of Atlassian products.
November 9, 2023

@jason bullock Did you move? Did that go well? Or are you still using SNOW?

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Kat Warner
Marketplace Partner
Marketplace Partners provide apps and integrations available on the Atlassian Marketplace that extend the power of Atlassian products.
October 31, 2018

Atlassian has information here. Halfway down the page you can enter your email address to receive a PDF that has details on: 

  • 5 signs it's time to switch from ServiceNow
  • Tips to make a lean, mean ITSM machine
  • The economic value of Jira Service Desk
jason bullock November 1, 2018

thanks!

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