Try this,
Give ~30 seconds between each step
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Now i got this error, while i am browsing,
DescriptionTime : ExceptionUnexpected exception during JIRA startup. This JIRA instance will not be able to recover. Please check the logs for details2018-06-02 00:01:31
Level: fatal
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And what does the logs show ?
Few other things to check,
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How can i check the Jira compatible version and db license.. And also i have shared the log file, please find the attached link..
https://drive.google.com/open?id=1KHiJDbEivT6sfwuMwfDohCKx4BVsJ3DX
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It was 7.3.6v bug :D
Fixed in later versions of Jira
Follow this document JIRA Fails to Start due to Multiple entries with same key
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@Aswin Achuthan, now its getting logged in, And also i got a message "The Lucene health check has failed in your system."
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As i got a message as "The issue index is inconsistent with the database state. Database has (145) issues but the index has (2) issues."
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Try 1st Troubleshooting mentioned in HealthCheck: Lucene Search Indexes
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My issue state is "The issue index is inconsistent with the database state. Database has (145) issues but the index has (2) issues."
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It's the first line in the troubleshooting section on the page Aswin linked to.
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2018-06-01 19:11:54,260 localhost-startStop-1 FATAL [c.a.jira.startup.JiraStartupLogger]
***********************************************************************************************************************************
The jira.home directory 'C:\Program Files\Atlassian\Application Data\JIRASD' is already locked by another running instance of JIRA.
***********************************************************************************************************************************
2018-06-01 19:11:54,754 localhost-startStop-1 ERROR [c.a.j.web.dispatcher.JiraWebworkActionDispatcher]
******************************************
JIRA startup failed, JIRA has been locked.
******************************************
2018-06-01 19:11:55,369 JIRA-Bootstrap INFO [c.a.j.config.database.SystemDatabaseConfigurationLoader] Reading database configuration from C:\Program Files\Atlassian\Application Data\JIRASD\dbconfig.xml
2018-06-01 19:11:55,911 JIRA-Bootstrap INFO [c.a.jira.startup.JiraStartupLogger] Running JIRA startup checks.
2018-06-01 19:11:55,915 JIRA-Bootstrap FATAL [c.a.jira.startup.JiraStartupLogger] Startup check failed. JIRA will be locked.
2018-06-01 19:11:56,123 JIRA-Bootstrap INFO [c.a.jira.startup.LauncherContextListener] Memory Usage:
---------------------------------------------------------------------------------
Heap memory : Used: 214 MiB. Committed: 481 MiB. Max: 738 MiB
Non-heap memory : Used: 38 MiB. Committed: 39 MiB. Max: 1264 MiB
---------------------------------------------------------------------------------
TOTAL : Used: 252 MiB. Committed: 520 MiB. Max: 2002 MiB
---------------------------------------------------------------------------------
2018-06-01 19:11:56,124 localhost-startStop-1 INFO [c.a.jira.startup.DefaultJiraLauncher] Stopping launchers
2018-06-01 19:11:56,168 localhost-startStop-1 ERROR [o.a.c.c.C.[Catalina].[localhost].[/]] Exception sending context destroyed event to listener instance of class com.atlassian.jira.startup.LauncherContextListener
java.lang.NullPointerException
at com.atlassian.jira.startup.ClusteringLauncher.stop(ClusteringLauncher.java:48)
at com.atlassian.jira.startup.DefaultJiraLauncher.stop(DefaultJiraLauncher.java:209)
at com.atlassian.jira.startup.LauncherContextListener.contextDestroyed(LauncherContextListener.java:195)
at org.apache.catalina.core.StandardContext.listenerStop(StandardContext.java:4774)
at org.apache.catalina.core.StandardContext.stopInternal(StandardContext.java:5411)
... 3 filtered
at java.util.concurrent.FutureTask.run(FutureTask.java:266)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617)
at java.lang.Thread.run(Thread.java:745)
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