Two issues at exactly the same JIRA (internal and viewable by customer) status are being displayed on the "My Requests" Service Desk screen using different colors (see image below).
What are the rules for this color coding?
This was defined by design, however we already have a raised feature request to our development team implement a more consistent visual. Please find the request on this link. Feel free to vote and share any comments on the link provided.
-- Arthur Gonçalves
This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.Read more
...word of mouth, so by 2016, we were working with several other entities on campus to implement Jira Service Desk . The Atlassian motto of “for every team” has really come true for us in this case. We...
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