JIRA Service Desk impact to JIRA server

I would like to add the JIRA Service Desk add-on to our current production JIRA instance. However, before I do that, I would like to know what the impact is, if any, to CPU, MEM and Storage by adding this add-on. As for storage, I understand that it depends on the volume of service requests. Does the number of agents impact the resources on the VM as well? Is there any guide on what is recommended for a production instance of JIRA service desk (other than what is recommended for the production instance of JIRA)? I am planning on only having 3 agents to begin with.

2 answers

1 vote

Hi,

JIRA Service Desk requirements are basically the same for running JIRA server. If you have enough resources to run your JIRA smoothly as per the official documentation, then you can install the SD plugin without any concerns.

-- Arthur Gonçalves

 

0 vote
Paulo Hennig Atlassian Team Jul 02, 2015

In additional to Arthur response, the number os agents will not impact on the server resources and If you are not sure about how many agents you will need, start with 3 and check how it goes (As this option depends about your company needs).

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Published Mar 09, 2018 in Jira Service Desk

E.L. Fridge's take on education, Jira Service Desk, and creative Jira use cases

...word of mouth, so by 2016, we were working with several other entities on campus to implement Jira Service Desk . The Atlassian motto of “for every team” has really come true for us in this case. We...

1,240 views 2 14
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you