We are using JIRA service desk but not using the portal. When an email is sent in and others are included in the email i cant see anywhere in service desk that displays who else has been included in the email chain.
This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.Read more
...word of mouth, so by 2016, we were working with several other entities on campus to implement Jira Service Desk . The Atlassian motto of “for every team” has really come true for us in this case. We...
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