Is it possible to use JIRA Service Desk only with email channel. Any anonymous user / general public can send a query to JIRA service request - the system should create a request, but don't create them login credentials.
I don't want to create users manually it has to be open for general public, without creation login credentials.
Are you a whiz at handling tickets and looking at how you can further optimize your workflow with automation? Do you tackle detailed customer support questions while simultaneously getting flooded wi...
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