We wish to setup an instance of JIRA Service Desk that will enable users outside of the company to easily access the customer portal. Our existing instance only allows users to access the portal if we add the user to our corporate LDAP. Once configured, is it possible to enable the externally configured JIRA Service Desk with the ability to link to tickets (e.g. bugs) that may be created in JIRA Projects hosted internally?
This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.Read more
...word of mouth, so by 2016, we were working with several other entities on campus to implement Jira Service Desk . The Atlassian motto of “for every team” has really come true for us in this case. We...
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