We wish to setup an instance of JIRA Service Desk that will enable users outside of the company to easily access the customer portal. Our existing instance only allows users to access the portal if we add the user to our corporate LDAP. Once configured, is it possible to enable the externally configured JIRA Service Desk with the ability to link to tickets (e.g. bugs) that may be created in JIRA Projects hosted internally?
Hi Community! The Jira Service Desk marketing team is looking for customers who have successfully switched from Zendesk to Jira Service Desk! We’d love to hear your thoughts on the pros and ...
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