Dear Jira Service Desk community,
I'm encountering a strange problem. On the inital page load of the Service Desk Customer Portal the German Umlaute Ä, Ü, Ö are not correcty displayed by either Edge or Internet Explorer. It looks like this:
Reloading the page will not change anything. BUT when I browse to any sub site or menu item, then the Umlaute are displayed correctly like this:
Could anybody please help me find the root cause of this problem?
I have already checked that the encoding is set to UTF-8 and it does show the correct special characters but not on the first time load of the portal...
Any help would be appreciated a lot!
I was able to solve the problem according to the solution provided in this post:
Here is the solution in brief:
Hello Insight users, As part of our (Mindville's) acquisition by Atlassian, our training team is looking to build some new Insight training materials and we want to hear from you! ...
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