Is it possible to add a watcher or request participant using the build in JIRA service desk automation tool? There's a CC field, but that's not the same as watcher or request participant.
Wait... it is possible I am misunderstanding your question.. if you are trying to add the participant on create. That is not currently possible. There is a feature request to allow this here:
What I'm trying to automate: When an issue is created, if a particular field is set to a specific option, then Joe Smith user will be added as a request participant or watcher.
I'm using the edit issue action and trying to edit the request participant field and/or watcher field:
This should be a built in option :/
Yes... you can see the automation solution below the scriptrunner solution here:
...be more productive while being fun to use at the same time. For some, getting started can be a bit intimidating. This is especially true if Jira Service Desk is your first exposure to Atlassian...
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