JIRA — Internal Server Error Error reference: 749aa3e7-1f4b-48e9-bb5e-5eef7d326d6f Unable to rende

Tomcat and Jira started successfully but when i trying run website i get error

 

JIRA — Internal Server Error

Error reference: 749aa3e7-1f4b-48e9-bb5e-5eef7d326d6f

Unable to render full error details at this time. Please consult the error logs for more information.

1 answer

This widget could not be displayed.

Hi Seba,

When you reproduce the issue and look at the JIRA_HOME/log/atlassian-jira.log or the JIRA_INSTALL/logs/catalina.out what errors do you see at the time the issue was reproduced?  If nothing in the error stands out as a configuration issue, etc. go ahead and paste the stack trace here so we can take a look.

I would also review Troubleshooting JIRA Startup Failed Error to see if you can diagnose the issue with the information in that knowledge base article.

Cheers,

Branden

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Aug 13, 2018 in Jira Service Desk

Jira Service Desk – Don’t be afraid, the journey begins with curiosity!

...be more productive while being fun to use at the same time. For some, getting started can be a bit intimidating. This is especially true if Jira Service Desk is your first exposure to Atlassian...

9,339 views 9 28
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you