JEMH notifications TemplateSet per project and comments Edited

Hello,

 

I am working with JEMH Email notifications. Everything works well, but I have two things which aren’t huge problem although it is a bit impracticle.

 

First thing. When I am in Template Sets. If I write macro for one project, macro is shared in other projects too. Is it possible to have macro for each project or I need one huge macro which I have to separate them by condition for example “if (project == this ) then do this“ and so on?

 

And second thing. When I am in Event Listener and have some Project Mapping. There is choice to “Treat Events with Comments As”. Is it possible to turn this completely off? 

Because for example, I am closing some incident and writing resolution with it…..then I receive notification about new comment (or any other selection from the list), but I wanted notification about closing incident. If I want notification about closing, I have to write it without any resolution or set selection for Issue Closed, but this is not what I wanted exactly.

 

Best Regards and Thank you very much for any informations, 

Filip

1 answer

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Andy Brook Community Champion Jun 28, 2018

Hi there, we respond a bit faster through our dedicated support@thepluginpeople.com mailbox!

 Is it possible to have macro for each project or I need one huge macro

Huge macro right now.  I logged https://thepluginpeople.atlassian.net/browse/JEMH-6554 for that.

>  Is it possible to turn this completely off? 

if you don't treat all events with comments as comments, then that is what you did?

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