It's not the same without you
Join the community to find out what other Atlassian users are discussing, debating and creating.
Hi guys,
How can I allow unrestricted access to issues so all customers within a project can see an issue raised by other customers?
Many Thanks,
Siva
Hi Siva,
This is not possible with the JIRA Service Desk Portal.
You could grant browse rights for the project to anyone, but that would make all of your service desk issue available to the entire internet.
You could add all your customers as jira-users and grant them browse rights on the project (that would ofcourse require you to get extra licenses for you customers).
Cheers,
Peter
Hi Peter, Many thanks for your response, and sorry for the late reply. Unfortunately, both are out of the question for me:) but I do wonder how a client can collaborate with a request at their end?
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Hello Atlassian Community! I'm Teresa, the Product Marketing Manager for Jira Service Desk Server at Atlassian. I'm excited to announce two exciting releases for Jira Service De...
Connect with like-minded Atlassian users at free events near you!
Find a groupConnect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.
Start an AUGYou're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.