Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements


  • Give kudos
  • My kudos


  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Issue security for Organizations


I have the following situation:

We have a JSD project "central project" with issue security levels for different issue types and user groups.

Other projects ("project a, project b,...") have a workflow transition in which a linked ticket in the "central project" gets created.

The problem now is that users who only have access to "project a" should not see the "central project" tickets which were created from "project b".
I can set the Issue Security so that the user of "project a" has access to the newly created ticket in the "central project" by adding "Reporter" to the security level. But the other users of his organization will then not have access to the ticket even if the Organization field is filled in the new ticket.
Is there a possiblity to add the Organization to the Issue Security level?

Thanks a lot in advance.

1 answer

1 accepted

1 vote
Answer accepted

Just a thought, maybe you could use Groups? If yes, then a Group Select Field custom field would do the trick. You just need to set it accordingly (project a or b users).


There's also the possibility to synchronize groups and organizations, but you would need an app for that.

Thanks, that's a good idea. I will add a custom group field.

Suggest an answer

Log in or Sign up to answer
Community showcase
Asked in Jira Service Desk

Calling all Insight users, we need your help!

Hello Insight users,  As part of our (Mindville's) acquisition by Atlassian, our training team is looking to build some new Insight training materials. It would really helpful if you can ...

218 views 3 4
View question

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you