Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Issue in this epic missing



we are using Jira Service Desk (Atlassian Cloud) with an Internal Service Desk project. To create issues we use the type Service Request. Now we want to group some issues with an Epic.


After creating the epic issue we linked the service request issue by using the field "epic link".


Now I expect to have a list of the related issues in the epic issue detail page like in this test issue from our development system. But in the production environment (Atlassian Cloud) it's not available. In the service request issue I can click on the epic link and switch to the epic issue.

Any ideas to solve this?



0 answers

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Jira Service Desk

The Complete Guide to Atlassian for ITSM

Hi Atlassian Community! This is Teresa from the Atlassian team. My colleague Paul Buffington @Buff and I are excited to share a brand new ITSM resource we’ve created – "The Complete Guide to At...

2,187 views 15 22
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you