Issue id in email notification

[Danilo Scopigno]

Hello, Hi everybody how are you, i have a problem:

I am configuring the notification of incidents created and I want to set the number of incidents (issue id) within the content of the message but I cannot do it, what am I doing wrong? Thank you

[Nic Brough -Adaptavist- · Accepted solution]

The issue id is already included, as a link to the request in the portal.  So I think you might mean something other than the issue id when you say "number of".  Could you explain what I am missing?

[Danilo Scopigno]

Thanks for the response, I need it to be shown in the incident notification create, Could it is possible?

[Nic Brough -Adaptavist-]

You can duplicate the ${request.url} to get it.

[Danilo Scopigno]

Thank u!!! :)