Currently we receive a notification everytime an agent creates an issue and I can't seem to find out where to configure this so that we only receive notifications on Issue Create when it is a customer that is creating the issue. Any help would be appreciated, thank you!
...word of mouth, so by 2016, we were working with several other entities on campus to implement Jira Service Desk . The Atlassian motto of “for every team” has really come true for us in this case. We...
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