Is there something special we need to do to get notification when a change request goes to peer revi

[Deryck Motielall]

We are not getting email notification when a ticket move from peer reviewer to manager approval. 

Is there something specific we need to configured.  We do get notification when the ticker first created

[Eelke van der Nat]

Hey Deryck,

You can use the notification scheme as mr Goncalves mentioned above, but you can also use automation rules to send a notification to a person when a issue is being transitioned to a specific status. You can use the default automation plugin from JIRA but this is provided with limited options. I suggest you use "Automation for Jira" plugin:

https://marketplace.atlassian.com/apps/1215460/automation-for-jira?hosting=cloud&tab=overview

[Petter Gonçalves]

Hello Deryck,

Issues Created and Issue Updated notifications can be configured separated on the notification scheme of your project, so I recommend you to check if there is any missing group/role in the Issue Updated by navigating to Project settings > Notifications.

Please, check the documentation below if you have any questions:

- Notification Schemes