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Is there any way to seperate the internal and external comments when viewing an issue?

Our users are wondering if there is anyway to separate the internal and external comments?  Instead of a stream with the internal and external comments mixed together they are essentially wanting two tabs, one that displays the internal comments and one that displays the internal comments.

2 answers

0 votes
Gaston Valente Community Leader May 23, 2018

Anthony,

There's no standard way, but this can be done by developing a custom plugin, it's easy to do.

0 votes
Ignacio Pulgar Community Leader May 23, 2018

As Gaston said, there's no native way to achieve that.

If the reason why you are interested on that feature were being able to see the same comments than a user who cannot see your internal comments (ie, for taking a screenshot without showing your internal comments) then you may create a dummy user account just like one of those users and impersonate it.

Once you finished the task, you may delete the user.

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