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Is there any way to display the ticket's current "time to resolution" inside the customer portal ?

This question is in reference to Atlassian Documentation: Configuring the customer portal

Most of our customers would like to know this information :smile:

1 answer


You can display SLA on customer portal using plugin Extension for JSD.

Here you can find documentation:

I hope I've helped you.


Best Regards

I generally dislike having to turn to plugins for some things, but this really is an excellent plugin on a number of fronts.

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