Is there any way to disable the JIRA Service Desk sidebar when viewing an issue?

Vanessa Jährig April 6, 2017

We updated our JIRA Service Desk from Version 3.0.10 to 3.4.0 and now the sidebar appears everytime we look at an issue. Is there any way to turn this off? Previously the sidebar only appeared when looking at an issue created with the customer portal.

1 answer

0 votes
Ana Retamal
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
April 12, 2017

Hi Vanessa, now it's not possible to remove the sidebar anymore. You can also collapse it, however, by clicking the little arrow at the bottom or by pressing the " [ " symbol on your keyboard.

Hope this helps!

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events