Is there any way that we can have a link to confluence KB space in my service desk customer portal

Hi All,

Linking confluence to Service desk is a great feature.As of now its it only gives us the topics based on the search. 

But is there any way that we can have a link to confluence space KB in he customer portal page ?SD with KB.png

 

 

2 answers

Hi Gangadhar,

We don't have such feature, we just have the another way around: https://confluence.atlassian.com/display/SERVICEDESK011/Connecting+to+a+Knowledge+Base

Create from Service desk to Confluence.


Cheers,
wz

Hi Gangadhar, 

 

you can use the wiki markup format of (Note the | between the text and url, no sapce):

 

[TEXT TO WIKI|URL TO WIKI]

Suggest an answer

Log in or Sign up to answer
Community showcase
Asked Thursday in Jira Service Desk

Looking for teams who switched from email to Jira Service Desk

The Jira Service Desk marketing team is working on a guide to help new Atlassian customers switch from email to JSD and we'd love to hear from you! Please share: - What made you realize that i...

206 views 1 5
View question

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you