Is there any way that we can have a link to confluence KB space in my service desk customer portal

Hi All,

Linking confluence to Service desk is a great feature.As of now its it only gives us the topics based on the search. 

But is there any way that we can have a link to confluence space KB in he customer portal page ?SD with KB.png

 

 

2 answers

Hi Gangadhar,

We don't have such feature, we just have the another way around: https://confluence.atlassian.com/display/SERVICEDESK011/Connecting+to+a+Knowledge+Base

Create from Service desk to Confluence.


Cheers,
wz

Hi Gangadhar, 

 

you can use the wiki markup format of (Note the | between the text and url, no sapce):

 

[TEXT TO WIKI|URL TO WIKI]

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