As of now in service desk, each customer can only see the requests raised by him.
But is there any way that each customer can view all the requests present in the portal. He is our requirement.
i have already started working on modifying the some of the soy templates present in the plugin.
it would be great help if any one does such customization in the past.
I found this feature request to allow customers to view requests created by other customers belonging to the same organization using the Customer Portal. Please feel free to vote for it and add yourself as watcher to see its progress.
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