Is there any reporting capabilities to look at Service Desk metrics across multiple Service Desks?

Jenifer Kuntz March 4, 2015

We want to be able to look at SLA’s across different Service Desk projects rather than one service desk at a time.  Can this be done?  We are open to using an Add-on.

1 answer

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Urban Suppiger October 18, 2016

Hi Jenifer,

Have you found a answer to your question? Looking for a solution to this as well.

Regards,

Urban

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