Is there a way to make the knowledge base articles suggestions clickable in the service desk widget?

[Laique Alhassan]

We using the service desk widget on our app and it works fine but is there a way to make the suggested knowledge base articles clickable to open a new window or tab ?The widget view is too small . 

[Angélica Luz]

Hi Laique,

I've checked that you opened a ticket with our support related to the same question.
As the question is the same, let's focus on the ticket to avoid any possible misunderstandings or miscommunication that may arise from discussing the same matter in two different platforms.

Regards,
Angélica

[Victor Mutambuki]

Laique,

you can right click the article and choose to have it open in a new window.

Victor

[Laique Alhassan]

Victor, I tried that already and its not possible.