Is there a way to hide some queues in Jira Service Desk?

kevinb January 12, 2014

In our setup, we have site- and project-managers who'd like to set up a variety of queues, but there's a concern about having too many queues. Is there a way to set up views on what queues can be seen?

I suspect that what we're doing is overloading Service Desk and that *-managers should use Jira Agile and boards for slicing and dicing work.

2 answers

2 accepted

2 votes
Answer accepted
Katarzyna Pawlak October 9, 2017

There is an app that will solve your problem: https://marketplace.atlassian.com/plugins/com.intenso.jira.queues-extension/server/overview

Best Regards,

Katarzyna

0 votes
Answer accepted
Mauro Badii
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
January 13, 2014

I haven't heard of such a functionality. You could restrict a project from being viewed but hide it with the option to unhide it for better viewing, I'm afraid is not possible.

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events