Is there a way to disable emailed requests?

Holly Ryall April 17, 2019

Good afternoon,

I want to force our customers to submit forms via the Service Center so ensure that they are completing all required fields. I do not want to provide an option to email in a request. Can I disable the emailed request functionality?

 

Thanks,

 

Holly

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Suresh Sakhare
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April 18, 2019

You can turn off email requests. Go to project setting -> Email Request on right side top you have option to turn off email request.Capture 2019-04-18 at 17.23.54.png

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Jack Brickey
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April 17, 2019

sure. just go to the project settings > email requests and remove the Request Type from the email. As long as you do not have a Request Type associated to an email it will not be processed.

Jessica Suhre February 3, 2020

Does the requester get any notification that the request was not received? 

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