currently the mail text is NOT very business like as it says:
Firstname Surname has invited you to the portal IT Service Desk!
Visit the Portal to create a request and ask for help.
We need to modify this simple message. How to do that?
I believe it's not possible, but many customers are asking for this
There are 2 open issues on Atlassian's side, last update is a bit over a month old:
The Jira Service Desk marketing team is working on a guide to help new Atlassian customers switch from email to JSD and we'd love to hear from you! Please share: - What made you realize that i...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs