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Is there a way to all project in one rules Automation Service Desk

Muhammet Ayal December 8, 2017

Hi all, is there any method my all service desk project work as a one custom rule?

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Jack Brickey
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December 8, 2017

@Muhammet Ayal, im sorry but I’m unsure if I understand the question here. Are you asking if you can construct an automation rule that is shared between projects? If so, no that is not possible. Maybe an app add-on would give you this ability but unsure. 

Muhammet Ayal December 11, 2017

Thanks Jack

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