@Muhammet Ayal, im sorry but I’m unsure if I understand the question here. Are you asking if you can construct an automation rule that is shared between projects? If so, no that is not possible. Maybe an app add-on would give you this ability but unsure.
...be more productive while being fun to use at the same time. For some, getting started can be a bit intimidating. This is especially true if Jira Service Desk is your first exposure to Atlassian...
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