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Is there a way the agent receive a notification when "Customer Satisfaction" is updated?

Carina Verdugo
Carina Verdugo May 5, 2017

Is it only possible to see agent's rating when we go to the report page, but it could be good for the agent to receive a message.

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Jack Brickey
Jack Brickey
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February 17, 2022

There isn't a means of achieving this.

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