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Is there a status url for Service Desk?

Jira has /status We saw a message in the log: "Startup has failed with an unexpected problem. It is unsafe to proceed." We restarted and it did not recur. Can we detect this bad state via an endpoint?

2 answers

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Answer accepted

We settled on using:

/servicedesk/customer/portals
0 votes

This might depend on your monitoring toolset.  The ability to check for response text on a website.  The ability to check service health.  The ability to digest logs and review it.

I personally like newrelic for monitoring jira - but there's other platforms and options in the space.

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