This might depend on your monitoring toolset. The ability to check for response text on a website. The ability to check service health. The ability to digest logs and review it.
I personally like newrelic for monitoring jira - but there's other platforms and options in the space.
...be more productive while being fun to use at the same time. For some, getting started can be a bit intimidating. This is especially true if Jira Service Desk is your first exposure to Atlassian...
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