Is there a mobile app for JSD Portal customers?

[Gil]

Hi all,

Is there an app that allows customers to view the portal and requests made by their organisation?

[Matteo Vecchiato]

Hi,

Any news about this request?

Regards

[MobilityStream]

Hi,

Try out Mobility for Jira Portal. You not only get the leading Jira Service Desk Portal app but also a great Jira Server/Cloud app for agents including queues/approval functionality. With the Portal app your clients can raise requests exactly as they do on the Service Desk Portal. They will also receive push notifications when issues are updated.

Mobility for Jira Portal - Apple App Store

Mobility for Jira Portal - Google Play Store

Mobility for Jira - Atlassian Marketplace

We hope this helps.

- The Mobility Team

[Irene]

Hi Gil, there isn't a separate app for JSD portal. There is a Jira Cloud app for agents to review tickets that come in from the portal. 

So I can better understand your question, can you elaborate further on the need of a separate app for JSD portal?  

[Gil]

I wanted to know if there is an app that allows customers to see their raised requests or the requests made by people in their organisation in a nice layout, like the Jira Cloud app.