My JIRA Servicedesk project experiencing missing JIRA Issues created. is it possible upon creation of ticket the reference no. skipped?
Nope - issue key is everything that an issue depends on - not possible.
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Yes - if the issue is missing , then it must have been deleted. I don't think JIRA skips any key when creating an issue.
It is either created or deleted.
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There are a few ways to get Jira to skip issue numbers, but they are all "broken" things to do.
In "most likely" to "least"
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