Is it possible to share (SLA) calendars for different projects?

Every time I create a new servicedesk, I have to create a new calendar with our business hours and the holidays.

Is there a way to reuse the same calendar in different servicedesks SLA's?

2 answers

1 accepted

Hi Bert,

As far as I know it is currently not possible to export calendars or reuse them accros multiple service desks. If it was JIRA you could have written a plugin that does this export for you, but that is currently also not available for Service Desk.

Of course, feel free to create a ticket for this feature, because I am sure that a lot of administrators will benefit from this.

Others have asked for this feature; you can vote on it here:  https://jira.atlassian.com/browse/JSD-1315

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