Every time I create a new servicedesk, I have to create a new calendar with our business hours and the holidays.
Is there a way to reuse the same calendar in different servicedesks SLA's?
As far as I know it is currently not possible to export calendars or reuse them accros multiple service desks. If it was JIRA you could have written a plugin that does this export for you, but that is currently also not available for Service Desk.
...be more productive while being fun to use at the same time. For some, getting started can be a bit intimidating. This is especially true if Jira Service Desk is your first exposure to Atlassian...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs