As long as you are completely retiring the old server, you can use your license on the new server. No need to split the license or change the server ID. It will update.
Please note that you cannot use the same license on more than one server actively. If you need to keep the old server active then you will need to order a new license for your new server.
The Jira Service Desk marketing team is working on a guide to help new Atlassian customers switch from email to JSD and we'd love to hear from you! Please share: - What made you realize that i...
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