Exporting from data from sysaid into jira service desk 3.3.0. The organization field does not get updated with the company name. Anyone have any suggestions. Or is it not possible to import data into the organizions field?
thanks in advance.
Importing organizations via csv isn't possible at this time from my testing and research. In addition, there is an open bug - JSDSERVER-4723 - that states the Organization field doesn't show up on the Create Issue screen which may have something to do with this behavior.
Hello Atlassian Community! I'm Teresa, the Product Marketing Manager for Jira Service Desk Server at Atlassian. Curious about the latest updates in the Jira Service Desk Server...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs