Is it possible to csv export a company name into the organization field in jira service desk 3.3.0

Exporting from data from sysaid into jira service desk 3.3.0.  The organization field does not get updated with the company name.  Anyone have any suggestions. Or is it not possible to import data into the organizions field?

 

thanks in advance.

Maria

1 answer

1 votes

Hi Maria,

Importing organizations via csv isn't possible at this time from my testing and research.  In addition, there is an open bug - JSDSERVER-4723 - that states the Organization field doesn't show up on the Create Issue screen which may have something to do with this behavior.

I would recommend voting on JSDSERVER-4723 and in addition, you can open a feature request in JAC and hopefully this functionality will be added in the future.

Cheers,

Branden

Suggest an answer

Log in or Join to answer
Community showcase
Teodora [Botron]
Published Thursday in Marketplace Apps

Jira Inferno: The Nine Circles of Jira Administration Hell

If you spend enough time as a Jira admin - whether you are managing a single, mid-sized instance, a large enterprise one or juggling multiple instances at once - you will eventually find yourself in ...

259 views 0 12
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot