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Is it possible to create a request type where different fields show up after selecting an option?

gabriela.lobo August 1, 2020

I would like to create a request type as follows (example).

 

Field Type 1: would contain 3 options

if I pick option 1, 5 different fields would show up

if I pick option 2, 3 different fields would show up

etc.

1 answer

1 vote
Hana Kučerová
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
August 1, 2020

Hello @gabriela.lobo ,

I believe you would need some kind of application like Extension for Jira Service Desk to achieve this. Maybe there are more options, how to do it, but I didn't find any more.

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