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Is it possible to create a Field(Person,Who closed/Resolved the ticket) in Jira Service Desk Cloud

In JIRA service Desk CLOUD,I can able to retrieve all the fields (Reporter, Assignee, Creater  ...etc).

But I want the Field of,Person name who closes/Resolved the particular field.

Is it Possible?

If it is possible,Can anyone pls Advice !!

Urgent !!!!!

Thanks in Advance..

2 answers

Hi Tej,

You can return issues in the specific "Resolved", "Done" status, that was changed by an specific user. For example:

status changed TO "Done"  BY admin

This query will return issues where the status were changed to "Done" by the user with the username "admin".

0 votes
Jack Community Leader May 23, 2018

@Tej T, there isn't a "resolved by" field. As @Gabriel Senna mentions you can create a JQL for a specific user but that doesn't seem to be where your head is at. You could consider the resolved by custom field addon if you are on server. I have no experience w/ it but claims to do what you want. Might be worth a try and it is free.

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