Im struggling to build a situation, which the form submitted by student will be passed to departments as it is shown in the workflow, and it will go to YOUR APPLICATION IS IN PROGRESS status. in this status people from different departments fill the related fields in the form and update it. i want the system every time that the form is updated check if all the fields are filled and not empty, just trigger the transition SEND THE APPLICATION TO FINANCE . how can i do that (I know it is not possible by post function because that happens upon another transition which i don want that)? can you guys please help me
If you want to keep your current workflow, add a screen on transition so that the department fills out the required fields and clicks submit and it goes to the next status. Just make sure the buttons make sense to the business users. That way, you don't have to bother with having the system check each time fields are updated and the form is updated.
Does this solve your question?
Thx for replying @carolyn french, but there is one create screen which student submit , edit screen has extra fields which will be filled up by departments, the issue is there is not one department only which needs to fill up the form, there are 3 departments that will open the form and fill the related fields. so if one department just fill the fields and submit then others will be empty , so i want every department to just fill in the data and update the form, and once the system c all related fields are filled up trigger the transition
i dont want departments to make the transition, i just want them to update the form and once the form is filled up fully. the system trigger the transition. is there any way to that ? any add on to check the fields ? or anything ?
this is the form, the first fields will be filled up and updated by library, the second two fields will be filled and updated by Accommodation and the last two of them will be filled by immigration department
Issues will have one assignee at a time, so you need to plan for how different departments will manage their work load. When I looked at your workflow, you have different statuses for the different departments. This is why I suggested having screens with required fields per transition.
You could check out Scriptrunner (cloud and server) for more automation options, but I think the first step is to plan out the workflow and how the departments will be working on the issue.
Thx for replying , i do not have different status for different department , i have only one status which is the YOUR APPLICATION IS IN PROGRESS, when the request reach to this status , 3 different groups of people will get notified , which is Library, Accommodation and Immigration. They dont have anything to do with jira they will just login to the system , take the info of the student , do the calculations and blah blah in their own systems (Not Jira) and at the end enter the final amount in the form and update it . Its the same thing for all the departments, assignee is not important , after 3 of them entered the amounts , i want the system to check whether the fields are filled or not , if yea then trigger the transition SEND THE APPLICATION TO FINANCE
If you want to trigger a transition on update, then you would need to write your own plugin or use such plugins as Power Scripts, ScriptRunner, Automation For Jira.
If you have any of this addons, kindly let me know.
Thx for replying @Alexey Matveev [cPrime]
Im running the jira on cloud, yea i have script runner , can you help to create a function that check the specific fields in the form (OR EVEN ALL THE FIELDS) each time the form is updated and if all the fields were filled, it triggers the transition SEND THE APPLICATION TO FINANCE
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