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In the process of resolving tickets, sometimes we need to e-mail a third party. The list of third party contacts isn't always static so it may not be feasible to create customer accounts for all these third parties. I'd like to be able to add a non-customers in the "Request Participants" field to bring them in on an issue without having to explicitly create an account for them. Is this possible?
This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.Read more
...word of mouth, so by 2016, we were working with several other entities on campus to implement Jira Service Desk . The Atlassian motto of “for every team” has really come true for us in this case. We...
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