Is it me or did the Customer Portal suddenly include all transitions on tickets?

[Jerry Ryan Ishmael]

Nothing change on my end in terms of my notification schemes, but all of a sudden we are seeing every transition on every ticket. 

Can anyone else confirm?

[Jack Brickey]

just so i am clear here. are you saying that your customers are able to perform all transitions from the issue view screen of the portal? Can you provide a screenshot?

[Jerry Ryan Ishmael]

No, but what is happening is that any transitions performed in our JSD that are not to be shared are visible as comments to the customer in their customer portal.

screenshot

[MoroSystems Support]

hi Jerry,

workflow's transition is visible on customer portal when its 'property' Show transition in the customer portal is ticked:

[Jerry Ryan Ishmael]

.