We are using Jira Service Desk Cloud.
We have a custom URL field for our issues. Typically, we enter a very long URL into the field, and after we enter the URL, that very long address is displayed in the field. Is there a way to format the URL we enter so that after we finish making the entry, the field displays a short alias rather than the full URL?
Probably would be possible to do with ScriptRunner via a Scripted field and using an external URL shortener
...word of mouth, so by 2016, we were working with several other entities on campus to implement Jira Service Desk . The Atlassian motto of “for every team” has really come true for us in this case. We...
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