Interfacing JIRA Service Desk with existing web site

Hi,

is there any way to interface JIRA Service Desk with an existing web site?

What I would love to do is accept a ticket via a form on my PHP web site and process it via JIRA Service Desk. Maybe a REST API would help.

Regards,
Danilo

1 answer

Hi,

you can do by REST, Create a JIRA ticket using REST from PHP, then process it via JIRA service desk.

Hope this helps!

Thanks Nitram!
I've been able to find the REST API documentation, but only for JIRA, not JIRA Service Desk. Now I've also found https://jira.atlassian.com/browse/JSD-107that seems to confirm the fact.

So, is there no way to embed/interface JIRA Service Desk with/in an existing web site? No REST API?

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published Jun 14, 2018 in Jira Service Desk

How the Telegram Integration for Jira helps Sergey's team take their support efficiency to the bank

...+ reading Fantasy). The same is true for him at the bank he works for: Efficiency is key when time literally equals money. Read on to learn how Sergey makes most of the time he has by...

472 views 2 5
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you