Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Integration of web pages in the service desk portal

Hello,

I have some web pages giving some informations related to our product. I would like to allow the users to access them from JIRA service desk portal. How can I proceed? Thank you. 

Best regards,

1 answer

0 votes
Alexis Robert Community Leader Jul 10, 2019

Hi @Alban Ligout , 

 

this is something that can be achieved with a plugin like Extension for Jira Service Desk. You can't do it with the out of the box portal unfortunately.

 

--Alexis

Hi Alexis,

Thank you for this suggestion. Do you if the static html will be protected by the same system as JIRA service desk used or will the page be public? I have tried confluence module but there are two drawbacks: the static pages are public (anybody with the link can access it) and confluence adds some code and modify my HTML pages.  

Best regards,

Alban 

Alexis Robert Community Leader Jul 18, 2019

Hi @Alban Ligout , 

 

you should test it first but I think I remember that it will be accessible only through Service Desk, so won't be public.

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Jira Service Desk

The Complete Guide to Atlassian for ITSM

Hi Atlassian Community! This is Teresa from the Atlassian team. My colleague Paul Buffington @Buff and I are excited to share a brand new ITSM resource we’ve created – "The Complete Guide to At...

2,259 views 14 22
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you