Integrate Service Desk with muy WEB

Hi, 


We want to integrate jira service desk in a web page where the user login
Can it be integrated without the user having to re-login in jira service desk?

Best regards

2 answers

0 vote

Hi,

You could use Issue Collector to log Jira issues directly through your site, but if you want to use the features of Service Desk then you will need to link or embed your Customer Portal into your site. You could use an iFrame to embed it directly in your site if you don't want to link it. 

In this case your users will still need to login to submit the issue.

Let us know if you have any questions.

Kind regards,
Shannon

I have the same problem. We already have a Support Centre, with downloads, manuals and trainnings, and we would like to integrate the Service Desk features in the same support centre without force the customer to login again. That would be a great feature very usefull for a big number of companies.

Best regards

Daniel

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