We are using JIRA Service Desk, and do get all of our support issues by mail.
This is working fine.
But, if the email is html formatted, with tables, inline images etc, these are not displayed properly in the system.
It is stripped away, and JSD just displays the plain text.
This is quite annoying, has any one any suggestion to how this can be fixed?
I've attached to images; one of how the email is rendered by JSD and one of how the actual message is formated.
Original email message, in Outlook:
Hello Atlassian Community! I'm Teresa, the Product Marketing Manager for Jira Service Desk Server at Atlassian. I'm excited to announce two exciting releases for Jira Service De...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs